Knowledge Milestone

INFORMATION SYSTEM GOVERNANCE

ITGI (2003). Board briefing on IT Governance (2° ed.), www.itgi.org

Weill, P., & Ross, J. (2004). IT Governance : How top performers manage IT decision rights for superior results. Boston: Harvard Business School Press

OPERATIONS & SUPPLY CHAIN MANAGEMENT

Chase R.B., Jacobs F.R., Aquilano N.J., Grando A., Sianesi A. (2008), Operations management nella produzione e nei servizi, McGraw-Hill, Milan (first edition 2004), pp. 1-522.